Transcript of workshop
presented at the 26th Annual USA/Canada Leadership Forum in Fort Worth,
Texas, September 19-21, 2002
SUCCESSFUL MEMBERSHIP PROGRAMS AT THE LOCAL LEVEL
Presenter - Joseph Marcheggiani, PID
Past Director Marcheggiani is a professor at Butler University,
a Certified Public Accountant and a member of many professional
organizations. He served as International Director from 1994 to 1996.
While on the International Board he served as Chairperson of the
Membership Development Committee. He has received many recognitions and
awards including twenty for Extension, Key Member, six International
Presidential Medals and the Ambassador of Goodwill. He is also a
Progressive Melvin Jones Fellow. He has presented at numerous
International conventions and USA/Canada Forums. He and his wife, Lion
Connie, Have four children and 12 grandchildren.
Good day, it certainly is heart warming to see that so
many Lions are interested in membership. Any organization will tell you,
that without new customers there is no growth, and without growth, you
stagnate and your demise follows. If we are going to "Build a Better
Tomorrow" new members will be the prime pathway to that better tomorrow.
I wish that there were a panacea for obtaining new
members that each of us could employ, but such is not the case. Whatever
your line of business, you know full well that marketing your product or
service in one geographical area will differ from that in others. The same
is true in recruiting new members. The strategies that work in an urban
area may not work in a rural area. Geography is not the only demographic
that we have to deal with. What will interest a craftsman may materially
differ from what will interest a professional. Therefore, rather than me
reciting the elements of a model that works well for me, and which may not
work at all for you, I think we will get a lot more out of this session if
everyone offers their ideas. Then each of you can select those ideas from
this menu that you think will work well in your area.
Therefore, we will explore several areas that might
inhibit or promote membership recruitment activities. We will accomplish
this by answering some questions that I have formulated. After we have
fully discussed these questions, each table will be asked to create
solutions to the problem areas you have identified. To assist this
process, we will again have a series of questions that each table will
address.
Well, let’s get started with phase one. We will discuss each of these
questions:
1. What percentage of Lions recruit new members?
2. Do individuals between the ages of 25 - 40 value time or money most?
3. Is your Club satisfying the more urgent needs of your community, or
is it providing the service it is most comfortable performing?
4. If we randomly selected 100 individuals in your community, how many
would be able to tell us what your Lions club does?
5. Would you join your Lions club today if you were asked for the first
time?
6. How many of you wear your Lions pin at all times, sleeping excluded?
7. If your club does not have any female members stand up. Please be
seated and the rest of you stand. If the females in your club represent
less than 40% of the total membership, be seated.
8. Does your club involve the entire family in Lionism?
9. In the past year, how many individuals have you informed of the
value Lions membership is to you?
10. Does your club, district, multiple district have a membership
contest?
11. Has your club ever held a planning retreat? Were non-Lion community
leaders participants?
12. Does your Club confer special recognition to those who have been
successful in recruiting new members? Do you think it would have a
positive motivational impact?
13. What sort of rewards is Lions Clubs International offering under
President Fukushima’s membership program?
14. Is the membership chairperson position in your Club, District and
Multiple District viewed as the most important position in the
organization?
15. Does your club have a plan for early involvement of new members?
16. Does your Club, District or Multiple District have a brochure on
their major projects?
17. How often does the membership chairperson of your club give a
report to the members? How often does the fish fry, pancake breakfast,
fruit sale, candy sale, whatever chairperson give a report?
Now that discussion has identified some problems and we
have explored some of the facets of these problems, let’s attempt to
develop some solutions. Once again, to direct our search for solutions,
each table will be assigned a series of tasks to address and report back
to us what they have accomplished.
The tasks are:
1. Prepare a list of actions that can be taken to:
a. Increase the number of Lions that recruit new members.
b. Assure individuals that their time in Lionism is well spent.
2. Identify steps your club can take to ascertain that it is serving
the more urgent needs of your community.
3. Prepare an action plan that will increase your community’s awareness
of what your club does.
4. Make a list of those things that would make you want to join your
club and another list of those things that would not.
5. What do you view are the benefits of wearing your Lions pin at all
times? What actions can be taken to encourage members to wear their pins
more often?
6. How can we improve the acceptance of women in Lions clubs?
7. What sort of activities might a member’s spouse and children become
involved in?
8. How can we more effectively inform others of the benefits we derive
from our Lions membership?
9. Prepare a list of the advantages of having a membership contest.
10. How will a club planning retreat improve your club’s service to the
community? How will including non-Lion community leaders help improve your
club’s stature in the community?
11. What advantages would be obtained by having a planning retreat that
includes non-Lion community leaders?
12. What sort of special recognition might a club confer on members
that have been successful in recruiting new members?
13. What awards are available under President Fukushima’s membership
program?
14. What steps can be taken to elevate the importance of the membership
chairperson position at all levels of Lionism?
15. What activities can we get new members involved in so they become
firmly bonded with Lionism?
16. What would you include in the design of a brochure to explain the
benefits of a major project to the public?
17. List the items that might be included in the membership
chairperson’s report that would motivate members to recruit prospects.
As you can see membership is a multifaceted problem,
and each problem has several curative prescriptions. Thus, the plans that
may be devised will be as diverse as the number of hues in the color
spectrum. Doctors of Medicine use trial and error, so don’t fret if you
are not sure of what you devise. Monitor it and if it works, like the good
doctor tells the patient to take more. If what you devise doesn’t work
than like the good doctor prescribe something else.
Take care and "happy hunting."